PRIVACY POLICY

Privacy Policy

Last Updated: June 03, 2025

At THC Vapes Supply, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through our payment providers)

  • Order history

  • IP address, browser type, and device information

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Respond to enquiries

  • Improve our website and services

  • Prevent fraud and unauthorized activity

  • Comply with legal and regulatory obligations

We only collect information that is necessary to provide our services.

Payment Security

We use secure payment processing to help protect your financial information. Payment details are handled by trusted third-party payment providers and are not stored on our servers.

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, analyse website traffic, and improve site performance.

You can disable cookies through your browser settings, although some features of the website may not function correctly.

Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only when necessary with trusted service providers, including:

  • Payment processors

  • Shipping and delivery companies

  • Website hosting providers

  • Legal authorities where required by law

These providers only receive the information needed to perform their services.

Data Retention

We keep your personal information only for as long as necessary to complete your order, provide customer support, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion of your information

  • Restrict or object to certain processing

  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.

GDPR

If you are located in the European Economic Area (EEA), your personal information is processed in accordance with the General Data Protection Regulation (GDPR).

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised update date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact our customer support team at:

Email: shop@thcvapesupply.eu